What we collect
When you use JARRD, we may collect account details such as your name, phone number, email address, payment information, trip details, delivery details, and messages sent to support.
With your permission, we may also use precise location while a ride or delivery is active so we can match, navigate, and share live trip progress.
How we use information
We use information to provide rides and deliveries, process payments, communicate updates, improve matching, keep the platform secure, and respond to support requests.
We may use aggregated or de-identified information to understand service performance and build better tools. We do not sell your personal information.
Your choices
You can review or update your account information, manage location permissions through your device, and opt out of non-essential marketing messages. Some service messages are necessary to complete a booking and cannot be turned off.
You may ask us to access, correct, export, or delete personal information, subject to legal and operational requirements. Contact us using the link below to make a request.
Security and retention
We use technical and organizational safeguards designed to protect information. No online service can promise absolute security, so please contact us promptly if you suspect unauthorized account activity.
We keep information only for as long as needed for the purposes described here, to meet legal obligations, resolve disputes, and enforce our agreements.
Our support team is here to help make the details easy to understand.
Contact JARRD